Warranty Disclaimer

HydraPanels products are designed and manufactured to high standards, and we aim to ensure customer satisfaction. Warranty coverage may be available depending on the specific circumstances and the nature of the issue. Please note the following conditions:

Warranty Eligibility:
- Warranty claims will be considered for manufacturing defects or faults identified within a reasonable period after purchase.
- Claims related to improper installation, misuse, or negligence will not be covered under warranty.
Evaluation Process:
- Customers must provide detailed information, including proof of purchase, a description of the issue, and photographic evidence if applicable.
- HydraPanels reserves the right to assess the claim and determine whether warranty coverage applies.
Resolution Options:
- If a warranty claim is approved, HydraPanels may offer repair, replacement, or partial credit at our discretion.
Limitations:
- Warranty coverage does not include wear and tear, natural aging, or minor variations in product appearance (e.g., color or texture differences).
- Any costs associated with the removal, reinstallation, or shipping of the product are the customer's responsibility unless otherwise agreed.

For further assistance or to inquire about a potential warranty claim, please contact us at info@hydrapanels.com.au.